Terms of service

Valourè

SECTION 1 – OVERVIEW

This website is operated by Valourè. By accessing or purchasing from our website, you agree to be bound by these Terms of Service.

Our store is powered by Shopify. However, all transactions are conducted directly with Valourè.

If you do not agree with these Terms, you may not use our Services.

SECTION 2 – ELIGIBILITY

By using this website, you confirm that:

  • You are at least 18 years old

  • You are legally capable of entering into binding agreements

  • All information provided is accurate and complete

SECTION 3 – ACCOUNT RESPONSIBILITY

If you create an account:

  • You are responsible for maintaining account confidentiality

  • You are responsible for all activities under your account

  • You may not transfer your account to another person

SECTION 4 – OUR PRODUCTS (OTTOMANS & SEATING)

Valourè offers handcrafted ottomans and seating furniture.

Please note:

  • Minor variations in fabric texture, stitching, color tone, and wood grain are natural and not defects.

  • Product colors may vary slightly due to screen settings.

  • Measurements are approximate.

We reserve the right to discontinue or modify products without notice.

SECTION 5 – PRICING

  • Prices are listed in INR unless otherwise specified.

  • Taxes (including GST where applicable) may be included or calculated at checkout.

  • Prices may change without notice.

SECTION 6 – ORDERS & ACCEPTANCE

When you place an order, you are making an offer to purchase.

We reserve the right to:

  • Refuse or cancel orders

  • Limit quantities

  • Cancel suspicious or fraudulent orders

Orders are confirmed only after payment is processed.

SECTION 7 – PAYMENT TERMS

You agree that:

  • All payment details provided are accurate

  • You are authorized to use the payment method

  • Charges will be honored by your payment provider

SECTION 8 – SHIPPING & DELIVERY

  • Delivery timelines are estimates only.

  • We are not liable for courier delays or external circumstances.

  • Risk of loss transfers once products are handed to the shipping carrier.

SECTION 9 – RETURNS & REFUNDS

All returns are subject to our Refund Policy.

We reserve the right to deny returns that do not comply with our policy.

Custom, personalized, and sale items are non-returnable unless defective.

SECTION 10 – PRODUCT USE DISCLAIMER

Our ottomans are intended for household use only.

We are not responsible for:

  • Damage due to misuse

  • Commercial use

  • Excess weight

  • Unauthorized modifications

SECTION 11 – INTELLECTUAL PROPERTY

All content including:

  • Logos

  • Images

  • Product descriptions

  • Videos

are the property of Valourè.

Unauthorized use is prohibited.

SECTION 12 – THIRD-PARTY LINKS

We may provide links to third-party websites.

We are not responsible for third-party content or transactions.

SECTION 13 – OPTIONAL TOOLS

We may offer third-party tools “as is” without warranties.

Use of such tools is at your own risk.

SECTION 14 – RELATIONSHIP WITH SHOPIFY

Valourè operates independently. Shopify is not responsible for:

  • Product quality

  • Transactions

  • Customer disputes

SECTION 15 – PRIVACY

All personal information is handled in accordance with our Privacy Policy.

By using our Services, you consent to data collection and processing.

SECTION 16 – FEEDBACK & REVIEWS

If you submit reviews or feedback:

  • You grant us a royalty-free license to use them

  • You confirm they are accurate and lawful

SECTION 17 – ERRORS & OMISSIONS

We reserve the right to correct:

  • Pricing errors

  • Description inaccuracies

  • Technical mistakes

Even after an order has been placed.

SECTION 18 – PROHIBITED USES

You may not use our website for:

  • Illegal activities

  • Fraudulent transactions

  • Spamming or hacking

  • Violating intellectual property rights

SECTION 19 – LIMITATION OF LIABILITY

To the fullest extent permitted by law:

Valourè shall not be liable for indirect or consequential damages.

Maximum liability shall not exceed the purchase amount paid.

SECTION 20 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” without implied warranties unless legally required.

SECTION 21 – INDEMNIFICATION

You agree to indemnify Valourè against claims arising from:

  • Your misuse of products

  • Your violation of these Terms

SECTION 22 – TERMINATION

We may terminate or suspend access if you violate these Terms.

SECTION 23 – GOVERNING LAW

These Terms are governed by the laws of India.

Disputes shall be subject to the jurisdiction of courts located in:

[Insert Your City]

SECTION 24 – CONTACT INFORMATION

Valourè
Email: officialvaloure@gmail.com
Business Address: [Insert Address]
Phone: [Insert Phone Number]
GST Number: [Insert GST if applicable]