Warranty Policies
At Valoure, we take pride in delivering premium-quality products that are built to last. Our warranty policy ensures transparency and customer satisfaction.
1. Warranty Coverage
- All Valoure products come with a [X Months/Years] limited warranty (you can decide the duration).
- The warranty covers manufacturing defects in material and workmanship under normal, intended use.
This warranty does not cover damages caused by:
- Misuse, mishandling, or neglect.
- Normal wear and tear.
- Unauthorized repairs, modifications, or alterations.
- Accidental damage, exposure to water/fire, or external impact.
2. Warranty Claim Process
- Customers must provide proof of purchase (invoice/order ID) to claim warranty.
- The defective product must be reported within the warranty period.
- Valoure reserves the right to repair, replace, or provide store credit at its sole discretion.
- Shipping costs for returning the defective product may be borne by the customer unless otherwise stated.
General Conduct
By using our website and purchasing our products, customers agree to:
- Provide accurate and complete information while placing orders.
- Use our products only for their intended purpose.
- Refrain from misusing, reselling, or misrepresenting Valoure products without authorization.
- Respect intellectual property rights associated with our designs, content, and branding.
Disclaimer of Warranties
- All products and services are provided on an “as is” and “as available” basis without any warranties beyond those expressly stated in this policy.
- Valoure makes no representation or guarantee that products will meet your specific expectations beyond their intended use.
- We disclaim all other warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
Limitation of Liability
- To the maximum extent permitted by law, Valoure shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.
- Our total liability for any claim shall not exceed the purchase price of the product in question.
- Customers agree that Valoure will not be held responsible for delays, damages, or losses caused by circumstances beyond our reasonable control (e.g., natural disasters, courier delays, strikes).