Privacy Policy
At Valoure, your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, services, or purchase our products. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect different types of information to provide you with a seamless shopping experience, including:
- Personal Information provided by you – such as your name, email address, phone number, billing/shipping address, and payment details when you create an account or place an order.
- Automatically collected information – such as your IP address, device information, browser type, location, and browsing activity when you use our website.
- Other information – collected through surveys, customer support, or promotional campaigns.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Communicate with you about purchases, offers, and updates.
- Improve our website, products, and customer service.
- Detect and prevent fraud, unauthorized access, or illegal activities.
- Personalize your shopping experience and recommend products.
3. Sharing Your Information
We respect your privacy and do not sell or rent your personal information. However, we may share your data with:
- Service providers (such as payment gateways, shipping companies, and IT support) to process your orders smoothly.
- Legal authorities if required by law, regulation, or to protect our rights and safety.
- Marketing partners (only with your consent) to provide you with relevant offers and promotions.
4. Cookies and Other Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences and shopping cart.
- Track website performance and user behavior for better functionality.
- Deliver personalized advertisements.
- You can disable cookies in your browser settings, but some features of our site may not work properly.
5. Keeping Your Information Safe
We use advanced security measures such as encryption, firewalls, and secure servers to protect your data. However, please note that no method of online transmission or storage is 100% secure.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, correct, or update your personal data.
- Request deletion of your information.
- Opt-out of marketing communications at any time.
- Withdraw your consent for data usage where applicable.
- To exercise these rights, please contact us using the details below.
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updated versions will be posted on this page with the revised date.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, you can reach us at: